How many deliveries a day do you offer? When will I get my medications?
We don’t have a set number of deliveries per day; instead, we will provide your medications as often as you need them. That includes getting late admissions the medications they need on time.
Where are you located?
We’re located in central Maine, but we serve the entire state – everywhere from Kittery to Caribou.
What levels of care do you service?
We serve the following areas:
- Post-acute care and skilled nursing
- Transitional care and medication discharge planning
- Senior living
- Residents and families
Learn more on our Who We Serve page.
How often can you offer education to our staff?
Expect to receive education and training as often as you need it. We focus on clinical and regulatory training, but we can also provide infusion education and certifications.
Do you offer help preparing for surveys?
Yes, our experienced team can help you prepare for a survey and maintain compliance. We’re available to meet face-to-face, at your location, whenever you need help.
How do you handle late admissions? Will I have the medications the same day?
Because we deliver as often as you need us, yes, you’ll have the medications the same day. We also provide a robust emergency kit that you can access if you ever need it. And we have a pharmacist on call 24/7, so our doors are never truly closed.
Who is my consultant pharmacist? What will they do for us?
You’ll meet your consultant pharmacist after you become a partner so you can form a personal relationship with them. Your consultant will act as your liaison to the pharmacy, address your concerns and help you maintain best practices. We’ll also help you stay in compliance and prepare for surveys.
Is your billing department local?
Yes! You’ll talk to someone in our finance department. Our finance and billing office isn’t outsourced; it’s right here in Maine and personalized for you.